Medical repatriation and air ambulance between Africa and Europe
A relative in hospital far from home, an insured person to bring back: we organise their transport by air under medical supervision, from the departure hospital to the receiving hospital. One coordinator, a medical assessment with the treating doctor and a written quote before any commitment.
Our services
Air ambulance
A medically equipped aircraft and a medical team for one patient, for urgent evacuations and patients who need continuous care.
Medical repatriation
The return of a patient to their country of residence, bed to bed, by the safest means for their condition.
Medical escort
A doctor or nurse who travels with the patient on a scheduled flight, from check-in to the receiving hospital.
How it works
- Your request. By phone at any time, or through the quote form.
- Medical assessment. Our medical team reviews the case with the treating doctor.
- Written quote. Itemised, free, and on a guarantee of payment for insurers.
- Organisation. Receiving hospital, permits or airline approval, team, equipment and ambulances.
- The journey. The medical team stays with the patient from bed to bed.
- Handover. The patient is handed over to the receiving team with a transfer report.
Where we operate
We organise medical transport between Africa and Europe: from North Africa (Morocco, Algeria, Tunisia), West Africa (Senegal, Côte d’Ivoire, Mali) and Central Africa (Cameroon, Gabon, DR Congo) towards France and Belgium, and from France and Spain to Morocco. Routes from Africa have their own constraints, such as landing permits, airport opening hours, visas and health formalities. Our guide to medical repatriation from Africa explains them, and our pages on medical repatriation routes describe each route in detail.
For families and for insurers
Patients and families
Clear explanations, one person to talk to, and help with the documents and the insurance.
Insurers and assistance companies
A case handled with your case manager, a guarantee of payment, medical reports and itemised invoices.
Why patients and insurers can trust us
- Accreditations: [accreditations and authorisations held by the company, with reference numbers].
- Aircraft: flights operated by [operator(s) of the aircraft and their air operator certificate, or “our own aircraft”], named on every quote.
- Medical team: [composition of the medical team and specialities], under the supervision of [name and qualification of the referring doctor].
- Experience: [number of missions or other verifiable figures, if the company provides them].
- Partners: [insurers and assistance companies that have agreed in writing to be named].
Frequently asked questions
Who decides how the patient travels?
The decision is medical. Our medical team makes it with the treating doctor and, on a scheduled flight, with the airline’s medical service.
How quickly can a patient be transported?
It depends on the patient’s condition, the permits and the receiving hospital. Our usual time from agreement to take-off is [usual time from agreement to take-off].
Will the insurance pay?
Many travel insurance and assistance contracts cover a medically justified repatriation. Call the assistance number first. See our guide to insurance and repatriation.
How much does it cost?
The price depends on the type of transport, the distance and the care needed. We send a free, itemised quote. See medical repatriation costs.
Guides to prepare a repatriation
A patient to bring home?
Tell us where the patient is, where they need to go and how they can travel. We reply with a written quote.